Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using CRACKS Hospitality platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

CRACKS Hospitality provides a comprehensive platform for restaurant development, including AI-powered concept creation, business planning, menu development, and operational management tools.

3. User Accounts

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized access
  • You may not share your account credentials with others

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or interfere with the Service
  • Attempt to gain unauthorized access to any systems
  • Use automated tools to scrape or extract data

5. Intellectual Property

The Service and its original content, features, and functionality are owned by CRACKS Hospitality and are protected by international copyright, trademark, and other intellectual property laws.

Content you create using our platform remains your property. You grant us a license to use, store, and process this content to provide the Service.

6. Subscription and Payments

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We may change pricing with 30 days' notice
  • Failure to pay may result in suspension of your account

7. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

8. Limitation of Liability

To the maximum extent permitted by law, CRACKS Hospitality shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

9. Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact

For questions about these Terms, please contact us: